TendPerformance
My Mac is slow
Separate storage, memory, CPU and network delays.
Mac troubleshooting · Free help library
Start with the symptom.
A practical next step for the Mac you depend on. Use the tools already on your Mac, protect your work, and change one thing at a time.
No account or app required. No automatic scan. No guaranteed fixes.
01
Keep the work safe.
Save what responds. Verify an independent copy before removing important data.
02
Make one comparison.
Describe the symptom, try one reversible change, and repeat the same task.
03
Know when to stop.
Unreadable disks, damage and repeated shutdowns may need qualified support.
Choose what is happening
What needs attention?
Start with the closest symptom. Each guide includes checks, limits and the next support route.
Memory
RAM use looks high
Read memory pressure and test a real workload.
Updates
Slow since an update
Check indexing and app compatibility.
Connectivity
Wi-Fi works, internet does not
Compare devices, services and networks.
Storage
The disk is nearly full
Find owners behind the System Data label.
Files
Trash did not free space
Understand recovery and storage accounting.
External drives
A drive is missing
Check visibility and connections before erasing.
Backups
Time Machine will not finish
Keep the last usable copy while troubleshooting.
Startup
I need to try safe mode
Choose the right Apple silicon or Intel steps.
Crashes
The Mac keeps restarting
Collect a pattern and isolate peripherals.
Apps
An app has frozen
Save work and choose the least disruptive exit.
Privacy
Camera, mic or sharing fails
Check the right app and browser permission.
Temperature
Heat or fan noise worries me
Compare the workload and ventilation.
Battery
The battery drains quickly
Separate battery condition from task energy use.
Developer
Build resources take too much space
Protect source, private packages and offline work.
Travel
I need to work offline
Rehearse with local files, power and a recovery plan.
More from the same publisher
A little preparation goes a long way.
LearnHubPlay publishes Tend and these resources. These are related first-party guides, not independent endorsements.
Build a backup strategy →
Plan independent copies and a restore rehearsal.
Open the Backup PlannerReview Mac security →
Check the protections and sensitive permissions that matter to your work.
Move to a new Mac →
Prepare, transfer and verify before retiring the old computer.
Help the next person
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